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ADMIISTRATIVE/GENERAL ADMIN: 02.1.1

PAGE: 2
Annual Agency Evaluation OF: 2

REVISED: 01/24
EFFECTIVE: 01/2024 REVIEWED: 01/24

Outcome of Annual Evaluation
The outcome of the evaluation should summarize findings regarding services in scope and quality, and may also
include:
• Whether the health and assistance needs of the service area/population are being met (based upon requests
for services and the acceptance of clients/patients).
• Whether there is sufficient qualified personnel available to provide the services offered.
• Evaluating the extent of cooperation and communication with other agencies, community interest groups,
and the effective use of community resources.
• Determining the extent that the agency’s policies and procedures are followed.
• Need for future planning and methods of implementation for new or changing services as needs are identified.
• Whether or not the agency has achieved progress toward meeting annual goals.
• Whether or not there is a need for change in:
• Services
• Staffing
• Operating hours
• Geographic service area
• Population groups for whom this agency provides services
• System for continuity of care
• Financing of services

The annual evaluation will be forwarded to the Governing Body for review and approval. All annual evaluations will be
maintained separately in the agency’s survey manual.
SAMPLE